1. Program Name and Description

Living Image SMS Alerts
By opting into our SMS program, you agree to receive text messages from Living Image related to appointment reminders, service updates, health tips, promotions, and important notifications. Message frequency may vary.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to our shortcode. Upon sending "STOP," you will receive a confirmation SMS that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from us.

3. Rejoining Instructions

If you wish to rejoin after opting out, sign up again through our website or request enrollment through our customer service team, and we will resume sending SMS messages to you.

4. Help Instructions

If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at:
📧 Email: [email protected]
📞 Phone: (704) 981-0045

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

6. Message and Data Rates Disclaimer

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

7. Privacy

We take your privacy seriously. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

For privacy-related inquiries, please refer to our full Privacy Policy.

8. Compliance with Industry Standards

Our SMS program complies with applicable laws and industry best practices, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

9. Legal Compliance Note

By opting in to our SMS program, you affirm that you are the account holder or authorized user of the mobile number provided, and you consent to receive messages as described in this agreement.